{"id":50,"date":"2015-02-23T18:05:31","date_gmt":"2015-02-23T18:05:31","guid":{"rendered":"http:\/\/britishsuperstoresdirect.com\/tryhipp\/?page_id=50"},"modified":"2023-05-06T11:21:41","modified_gmt":"2023-05-06T16:21:41","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/britishsuperstoresdirect.com\/tryhipp\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"

Storefront\u00a0Questions<\/h4>\n
Where do the goods come from?<\/a><\/div>
\n

WE DO NOT HOLD STOCK<\/strong> nor do we have a warehouse or store. Once you place an order, your goods are shopped in the United Kingdom by a dedicated team that will hand pick your items to ensure the longest possible shelf life and quality.<\/p>\n

We only ship goods intended for the UK and labelled appropriately, according to UK regulations.<\/p>\n<\/div><\/div>\n

Account Questions<\/h4>\n
How do I register an account?<\/a><\/div>
Please place items into your account and proceed to checkout where you will be prompted to create an account.\u00a0 Alternately, click on the “My Account” link displayed in the navigation bar.\u00a0\u00a0There is a “Register” link located underneath the login area.\u00a0<\/div><\/div>\n
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Error:<\/strong> Contact form not found.<\/p><\/div>\n<\/div>\n

How do I cancel my account?<\/a><\/div>
You may request a cancellation of your account by submitting the request to us. Please contact us.<\/a>\n
\n

Error:<\/strong> Contact form not found.<\/p><\/div>\n<\/div>\n<\/div><\/div>\n

Purchasing Questions<\/h4>\n
I did not receive an email receipt for my purchase.<\/a><\/div>
It can take up to\u00a01 hour for your receipt to come through your server.\u00a0 You can also go into “My Account” and click the “Print” button corresponding to your order to view your receipt.\u00a0\u00a0\u00a0<\/div><\/div>\n
What if I do not have a Paypal account?<\/a><\/div>
If you have a credit card, you can still check out using\u00a0Paypal without a Paypal account.\u00a0 When redirected to\u00a0Paypal, you will simply enter your credit card information, which will be charged.\u00a0 Without a Paypal account, you will need to manually enter your payment information\u00a0for each purchase.\u00a0 Also please ensure you click the link to return to our website after payment so that you receipt will be sent.\u00a0<\/div><\/div>\n
How safe is Paypal?<\/a><\/div>
Paypal is the gold industry standard\u00a0in online credit card authorizers.\u00a0\u00a0Please read more<\/a> on Paypal’s buyer security features.\u00a0\u00a0<\/div><\/div>\n

 <\/p>\n

<\/h4>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Storefront\u00a0Questions Account Questions Purchasing Questions    <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-50","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/britishsuperstoresdirect.com\/tryhipp\/wp-json\/wp\/v2\/pages\/50","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/britishsuperstoresdirect.com\/tryhipp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/britishsuperstoresdirect.com\/tryhipp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/britishsuperstoresdirect.com\/tryhipp\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/britishsuperstoresdirect.com\/tryhipp\/wp-json\/wp\/v2\/comments?post=50"}],"version-history":[{"count":1,"href":"https:\/\/britishsuperstoresdirect.com\/tryhipp\/wp-json\/wp\/v2\/pages\/50\/revisions"}],"predecessor-version":[{"id":22803,"href":"https:\/\/britishsuperstoresdirect.com\/tryhipp\/wp-json\/wp\/v2\/pages\/50\/revisions\/22803"}],"wp:attachment":[{"href":"https:\/\/britishsuperstoresdirect.com\/tryhipp\/wp-json\/wp\/v2\/media?parent=50"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}