Frequently Asked Questions
WE DO NOT HOLD STOCK. Once you place an order, your goods are shopped in the United Kingdom by a dedicated team that will hand pick your items to ensure the longest possible shelf life and quality.
We only ship goods intended for the UK and labelled appropriately, according to UK regulations.
We have no physical location for purchases and have no inventory or warehouse. Your order is sourced in grocery stores daily in the United Kingdom. This ensures your product has been stored safely by regulated storefronts. Once your product is picked, it is packaged immediately for an expedited delivery.
We only ship goods intended for the UK and labelled appropriately, according to UK regulations. The expiration date in the UK reads left to right as DAY-MONTH-YEAR. The day and month may be inverted in other country formats, however this is how your expiration will read. If you still have any question about your expiry, please contact us directly.
For the fastest way to track your order, please login online with your email account and password. On your dashboard you will find all your invoices and corresponding shipments.